February 5, 2020 (Denver, CO)– Saint Joseph Hospital is pleased to announce it has been named a 2019 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above of performance in Patient Experience.
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
Saint Joseph Hospital attributes earning this award to the people and culture of the hospital. The leadership provided by the Executive Team sets a standard among associates that teamwork and overall excellence are highly valued within the organization. The expertise and compassion demonstrated by the clinical staff is key to creating a great experience for a patient. Additionally, support departments such as the Volunteers, Transportation, Environmental Services, Laboratory, Radiology and Pharmacy are equally as important in obtaining this honor.
"Congratulations to Saint Joseph Hospital for receiving the Guardian of Excellence Award,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.”
According to Saint Joseph Hospital President Jamie Smith, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the delivery of care. “We are pleased to receive the Press Ganey Guardian of Excellence Award. I am proud of our dedicated providers and associates for their continued unwavering commitment to ensuring outstanding experiences for our patients.”
About Saint Joseph Hospital
Founded in Denver in 1873 by the Sisters of Charity Leavenworth, Saint Joseph Hospital was the first private hospital in Colorado. Today it is recognized as one of the top hospitals in the nation and largest private teaching hospital in Denver. Specializing in a variety of areas including advanced heart care, pregnancy and childbirth and cancer treatment, Saint Joseph Hospital continues to offer the high-quality, affordable health care that has served Denver for more than 140 years. By working closely with top physicians, Kaiser Permanente and National Jewish Health, the leading respiratory hospital in the nation, Saint Joe’s is able to provide some of the best inpatient and outpatient care in Colorado. Saint Joseph Hospital’s parent organization, SCL Health, is a faith-based, non-profit healthcare system that operates 8 hospitals, more than 210 physician clinics, home health care, hospice, mental health care and safety-net services in three states – Colorado, Kansas and Montana.
About Press Ganey
Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.