Emergency Care
Getting to the ER
If you have a serious or life-threatening emergency, call 911 immediately. Trained professionals can then begin treatment right away, even before you reach the hospital, and prepare the ER team for your arrival.
Emergency expertise when you need it most
St. Vincent Healthcare’s Level II Trauma Center can get you the right care whenever you need it. Whether it's illness or injuries requiring immediate care, or complex medical emergencies, our emergency and trauma team is there to take care of your critical needs.
Urgent care, walk-in care or a same-day visit with your primary care doctor are convenient and cost-saving options for less critical conditions.
Our Emergency & Trauma Center provides full-service and specialized care, including:
- Level II Trauma Center - the highest level of trauma care in Montana
- Lab and pharmacy in the ER
- Certified Primary Stroke Center
- Accredited Chest Pain Center
- Dedicated radiology services
- Regional medical flight services via helicopter or airplane
- Telemedicine
What to expect when you visit the ER
Thank you for choosing St. Vincent Healthcare for your emergency care needs. We are committed to providing you with safe, quality care during your visit to the Emergency and Trauma Center.
When you arrive in the ER, you’ll be assessed by a member of our emergency care staff so we can learn about your injury or illness. Following this assessment, you’ll check in at our registration desk to provide any information we need to treat you, like ordering appropriate tests. The Emergency Department uses a triage system, so you may notice other patients called before you. The severity of your injury or illness will determine the order in which you’re seen by ER staff.
Learn what to bring and what to expect when you visit our Emergency & Trauma Center.
Specialized emergency care
Because each person is unique, and each emergency is different, we provide specialized care to meet your needs.
Trauma
Our Emergency & Trauma Center is equipped to treat a variety of traumatic injuries, including head injuries, broken bones and injuries caused by accidents or violence. Most emergency and trauma departments are identified at different levels ranging from Level I to Level V Trauma Centers, depending on the availability of specialists and specialty treatment.
St. Vincent Healthcare is proud to be verified by the American College of Surgeons as a Level II Trauma Center, which represents the highest level of trauma care in the state of Montana. We are fully committed to continuing our tradition of enhancing access to innovative and high-quality trauma care for the people of our region.
Pediatric Emergency Care
If your child needs emergency care for a traumatic incident or life-threatening issue, the experts at St. Vincent Healthcare are standing by 24/7 for immediate response. We have a family-friendly emergency room with medical equipment specifically designed for kids.
Our specially trained transport teams provide 24-hour emergency transport regardless of where your child is located. A comprehensive trauma team responds to meet the unique needs of children who are severely injured through our HELP Flight helicopter or HELP Flight fixed wing aircrafts.
See how we care for kids and babies.
Medical and flight transport
Should you need more advanced emergency care, we may transfer you to another facility, either by ambulance service or air. Specially trained teams accompany you during transport, attending to your medical needs and communicating with the receiving hospital to ensure they’re prepared for your arrival. Our HELP Flight team members may include flight nurses, paramedics, respiratory therapists and nurses with advanced training in caring for pregnant women and newborns needing critical emergency care.
Learn more about our HELP Flight services.
Why choose St. Vincent for emergency care?
Our team of emergency doctors, trauma and specialty surgeons, specialty-trained nurses, technicians, pharmacists, care managers and others work together to provide lifesaving treatments and personal care. It is our goal at St. Vincent Healthcare in Billings, MT to calm your stress, take care of you and your loved ones and support you after you leave.
At St. Vincent, we’re known for our low emergency room wait times. Our ER team members keep your visit smooth and fast by evaluating your situation, getting your test results and starting treatment right away.
Our holistic approach to care means that we work with you and your family to do what’s best for you. As part of Intermountain Healthcare, we collaborate with other emergency and trauma teams throughout the system, including a Level 1 trauma center, which enables us to keep most patients in Billings to receive world-class care.
