Any time, day or night, we're ready to help you in a medical emergency. Our teams of emergency medicine doctors, specialists and specialty-trained nurses, technicians, pharmacists, care managers and others work together to provide lifesaving treatments and personal care. It is our goal to calm your stress, take care of you and your loved ones and support you after you leave.
Getting to the ER
If you have a serious or life-threatening emergency, call 911 immediately. Trained professionals can then begin treatment right away, even before you reach the hospital, and prepare the ER team for your arrival.
At times you may need a higher level of care than is available in your local ER. That’s when you can rely on our resources and partnerships to get you quickly to the right experts within the hospital, at another SCL Health facility or anywhere you need to receive appropriate care.
Emergency expertise when you need it most
St. Vincent Healthcare’s Level II Trauma Center can get you the right care wherever and whenever you need it. The emergency room is the best fit for illness or injuries requiring immediate care or for complex medical emergencies. Urgent care, walk-in care or a same-day visit with your own doctor are convenient and cost-saving options for less critical conditions.
Our Emergency & Trauma Center provides full-service and specialized care, including:
- Lab and pharmacy in the ER
- Level II Trauma Center
- Dedicated radiology services
- Regional medical flight services
- Sexual assault nurse examiner
What to expect when you visit the ER
When you arrive in the ER, you’ll be assessed by a member of our emergency care staff so we can learn about your injury or illness. Following this assessment, you’ll check in at our registration desk to provide any information we need to treat you, like ordering appropriate tests. The severity of your injury or illness will determine the order in which you’re seen by ER staff.
Learn what to bring and what to expect when you visit our Emergency & Trauma Center.
Specialized emergency care
Because each person is unique, and each emergency is different, we provide specialized care to meet your needs.
Our Emergency & Trauma Center is equipped to treat a variety of traumatic injuries, including head injuries, broken bones and injuries caused by accidents or violence. Most ERs are identified at different levels, such as Level II or Level III Trauma Centers, depending on the availability of specialists and specialty treatment.
Learn about Trauma Centers.
Pediatric Emergency Care
Life happens. If your child needs emergency care for a traumatic incident or life-threatening issue, the experts at St. Vincent Healthcare are standing by 24/7 for immediate response. We have a family-friendly emergency room with medical equipment specially designed for kids. Our specially trained transport teams provide 24-hour emergency transport regardless of where your child is located. A comprehensive trauma team responds to meet the unique needs of children who are severely injured through our HELP Flight helicopter or HELP Flight fixed wing aircrafts.
See how we care for kids and babies.
Recognizing the growing need for specialized care for people age 65 and older, St. Vincent Healthcare has a dedicated senior unit to better serve older individuals who need emergency care. The staff is specially trained to better communicate with older patients and to use senior-specific screenings, tests and protocols to reduce risks.
Learn more about our senior services.
Medical and flight transport
Should you need more advanced emergency care, we may transfer you to another facility, either by ambulance service or air. Specially trained teams accompany you during transport, attending to your medical needs and communicating with the receiving hospital to ensure they’re prepared for your arrival. Our HELP Flight team members may include flight nurses, paramedics, respiratory therapists and nurses with advanced training in caring for pregnant women and newborns needing critical emergency care.
Why choose St. Vincent for emergency care?
At St. Vincent, we’re known for our low emergency room wait times. Our ER team members keep your visit smooth and fast by evaluating your situation, getting your test results and starting treatment right away.
Our holistic approach to care means that we work with you and your family to do what’s best for you.