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The information on this page changes frequently; please check back often.

What we're doing to keep you safe

As global and domestic cases of 2019 Novel Coronavirus (COVID-19) rise, we have implemented additional measures at our hospitals and clinics to protect the health of everyone we serve.

  • We are actively monitoring updates and guidance from the Centers for Disease Control (CDC), state and local health departments.
  • We have procedures in place should a patient present with symptoms.
  • Travel screening protocols have been activated, and any individual who meets the criteria established by the CDC is placed in isolation and local health departments are notified to assist with further testing.
  • We are also carefully monitoring supply chain issues to preserve adequate personal protection equipment (PPE) and other supplies for our staff and ill patients as demand increases.

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Temporary visitor restrictions

NO VISITORS ALLOWED 

We understand that you may be going through healthcare challenges right now. We are here to help you.

We take our responsibility for the safety of you, our patients, and associates very seriously. It is out of an abundance of caution that we are now implementing a NO VISITOR policy in response to the COVID-19 challenge.

One personal caregiver per patient per visit will be allowed.

We encourage those who want to check on a current patient in the facility to reach out to the patient electronically via cellphone, email, or social media.

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How to protect yourself

COVID-19 is spread through person-to-person contact and by coming into contact with infected surfaces. You can help protect yourself and limit the spread of disease with these tips:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, and always after using the bathroom, before eating and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer.

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Symptoms

Signs and symptoms of infection with the new coronavirus can be mild to severe and include:

  • Fever
  • Cough
  • Shortness of breath

Symptoms may appear 14 days after exposure.

Those with underlying medical conditions, such as heart disease, diabetes or chronic lung disease should take extra precautions to avoid unnecessary exposure.

Learn more about symptoms from the CDC.

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If you're experiencing COVID-19 symptoms

Call your doctor

Call your doctor if:

  • You have symptoms and
  • Have been in close contact with a person known to have COVID-19 or
    Have recently traveled from an area with widespread or ongoing community spread of COVID-19 as outlined by CDC

If your symptoms are severe, seek emergency care or call 911. 

  • Call the Emergency Room in advance or tell the 911 dispatch operator that you think may have been exposed to COVID-19 and describe the symptoms you are experiencing.

Your doctor must provide an order for testing in advance of your arrival.

  • In Colorado: The Colorado Department of Public Health and Environment (CDPHE) has established testing standards.
  • In Montana: The Montana Department of Health and Human Services has testing criteria that is being managed at the county level.

Virtual options for care

Consider using SCL Health’s Right Care virtual options.

  • Online Visits
    Connect with an SCL Health provider online who can help assess your symptoms based on the most recent updates from the CDC.

    This option costs $35 and is not covered by insurance.

    You will only be charged for the online visit if a diagnosis is made and treatment options suggested. If you are referred to an in-person physician visit, you will not be charged for the online visit. Learn more.
     
  • Video Visits
    You can meet by video with SCL Health physicians currently available for video visits.

    For existing appointments and when clinically appropriate, you can request to convert your in-person visit to a video visit. The video visit process is different by state:
    • In Colorado: Request a video visit with an SCL Health provider when you call to make an appointment. More than 200 providers in Colorado are able to host video visits.
    • In Montana: Schedule a video visit online through MyChart. Learn more.

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What's my risk?

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What older adults need to know

Helpful links

Centers for Disease Control (CDC)

Colorado Department of Public Health

Montana Department of Public Health

National Jewish Health