As global and domestic cases of 2019 Novel Coronavirus (COVID-19) rise, we have implemented additional measures at our hospitals and clinics to protect the health of everyone we serve.
Our intention is to keep our vulnerable patients and front-line staff as safe as possible through the pandemic. However, we do recognize the importance of family in the healing process, and will evaluate and update this policy as circumstances and epidemiological guidance changes.
Some exceptions do apply to this policy:
Thank you for your patience, understanding and cooperation. We value you and your loved ones.
COVID-19 is spread through person-to-person contact and by coming into contact with infected surfaces. You can help protect yourself and limit the spread of disease with these tips:
Signs and symptoms of infection with the new coronavirus can be mild to severe and include:
Symptoms may appear 14 days after exposure.
Those with underlying medical conditions, such as heart disease, diabetes or chronic lung disease should take extra precautions to avoid unnecessary exposure.
Take this SCL Health COVID-19 Risk Assessment to learn more about the virus, check symptoms, and connect with one of our medical providers.
You’ll answer a series of questions about your medical history and current symptoms. An SCL Health provider can help assess your symptoms based on the most recent updates from the CDC.
This option costs $35 and is not covered by insurance.
You will only be charged for the e-visit if a diagnosis is made and treatment options suggested. If you are referred to an in-person physician visit, you will not be charged for the e-visit. Learn more.
You can meet by video with SCL Health physicians for video visit appointments.
For existing appointments and when clinically appropriate, you can request to convert your in-person visit to a video visit. Learn more.
Call your doctor if:
You have symptoms and
Have been in close contact with a person known to have COVID-19 or
Have recently traveled from an area with widespread or ongoing community spread of COVID-19 as outlined by CDC
If your symptoms are severe, seek emergency care or call 911.
Call the Emergency Room in advance or tell the 911 dispatch operator that you think may have been exposed to COVID-19 and describe the symptoms you are experiencing. Your doctor must provide an order for testing in advance of your arrival.
