Even during a hectic time in the world (hello pandemic!), we felt like everyone at Saint Joe's was working hard to make things as normal as possible for us. Despite the chance for some issues during birth, the L&D nurses and doctors worked with us to honor as many of our requests as they could. Our postpartum nurses and lactation consultants were all friendly, helpful and attentive - always making sure I had diapers full of ice, pads and pain killers to help with my pain after giving birth! :)
The L&D nurse we had during most of my labor even came and saw us the next day and brought us a hand-crocheted hat for our new baby girl. And the lady who delivered our dinner while I was laboring came back the next day to meet our little one. All in all, it was a great experience!
-Miranda King delivered daughter, Ada in 2020
Being able to choose a Baby-Friendly Hospital was very important to me, and among the most important criteria that I used when making the decision where I wanted to give birth to our twins last May 2019. My first encounter with lactation support at Saint Joe's was during the "Breastfeeding Multiples Successfully" course that I took a few weeks before their birth. It was incredibly helpful to make connections with the staff and be able to ask questions and receive recommendations before the birth.
Once the babies arrived, my experience with the lactation support staff continued to be positive, empowering, hands-on and informative. I was shown how to initiate breastfeeding within an hour of the twins arrival, encouraged to do skin-to-skin and breastfeed on demand, and supported while I got the hang of it all. In looking back at the hospital experience - especially as a mother of multiples - I am most grateful that our babies were not separated from us for a single minute. Even in the crucial and defining moments of our early breastfeeding journey, like when I would pump and only drops would come out, I was encouraged to keep going and shown the way by folks who were knowledgeable and informed. Most importantly, all the staff treated me like a human being: they made me feel heard and understood throughout all the interactions we had. Another great benefit of being able to give birth in a Baby-Friendly Hospital was the availability of donor breast milk, which received donor milk while I was in the hospital and was able to purchase with some to take home when I was discharged. I also rented a hospital grade breast pump from the hospital, which was incredibly helpful in helping me to establish my milk supply.
In the first three months, I met with lactation support staff one-on-one twice for specific issues and attended the breastfeeding support groups to know how much breastmilk the babies were transferring. Overall, I had an incredibly positive experience with breastfeeding support at Saint Joe's. They played a critical role in helping me build the foundation of breastfeeding my twins, who are still nursing at 15 months.
-Sheba McCants delivered twins in 2019
I am so thankful that St. Joe's NICU was our first home with our daughter. The nurses, doctors and therapists made an effort to include my husband and I in everything that was going on. We truly felt like a part of the medical team. Each night when we left our baby with the night nurse, we were confident that she was in the best hands. We will forever be thankful to St. Joe's and all who helped give our daughter the best start possible.
Penny - 27 weeks, born Summer 2016
We ended up at Saint Joe's for our first because of the familiarity due to other family member’s delivering there. However, we thought of no other hospitals when we got pregnant with our second. Due to it being a high-risk pregnancy and knowing how I, as mom, was treated along with the AMAZING care our first son received in the NICU we knew there were no other hospitals that would make us feel safer.
-The Harper Family
I work at St. Joe's, so I was aware of our high standard of care. But only when I was on the receiving end did I realize how wonderful our doctors and nurses are. The nurses kept checking on us, and every time their shifts changed (and we felt like we lost a good nurse), a better one replaced her. It just felt like an unending supply of really good nurses - all incredibly kind and patient that they started to feel like family. I was particularly touched when one of the nurses held my hand when I was in so much pain - I will never forget that. We just ended up feeling very lucky, and incredibly grateful to have our baby at St. Joe's.
I knew I was in the best hands possible if my baby needed help. Turns out he did need help! He got the best care possible from my extended family. I have never felt so blessed and so comfortable having others look after my baby!
I'm thankful that I had my baby at Saint Joe's because I knew the care would be - and it was - excellent. Just in case my baby needed NICU care, I wanted her to be able to go to my NICU. I was treated with the utmost respect, privacy, and kindness. If I have another, there's no question in my mind that I would deliver here again. It was wonderful!
My daughter, Emma, is my world! The staff at St. Joe's that cared for her are the reason she is with us today. They are the reason that we are now making plans for preschool; the reason that one day my husband will be able to walk her down the aisle. I will forever be grateful for the entire care team at St. Joe's and the gift that they have given my family!
I am thankful that I decided to have my baby at St. Joe's because I knew that they had a great NICU team and provided great care. I never thought that I would actually have a baby end up in the NICU but wanted to deliver there "just in case". After a flawless pregnancy, he had other plans and required a 5day NICU stay! Just as I thought, we had the best providers who made us feel comfortable and had reassuring and updated communication with us the whole time.