Saint Joseph Hospital Family Medicine Residency

Quality Improvement

At Bruner Family Medicine, we are committed to being a Patient Centered Medical Home (PCMH). We first received a Level 3 certification through NCQA in 2014, and recently re-certified as a Level 3 again in 2017. This requires us to routinely evaluate ourselves and continuously improve in the areas of quality of patient care, quality of patient communication, and team-based care practices. We believe that this structure of primary care is a model for the future and really puts the patient at the center of everything we do.

As a physician at Bruner Family Medicine, you will learn about PCMH principles and have the opportunity to practice team-based quality improvement (QI) from the first days in clinic. You will participate in our team meetings, which are focused on various QI projects as they relate to preventive medicine and chronic disease management for our patients.

Your first year is primarily focused on learning QI tools and processes used in the clinic. During your second and third year, you will be encouraged to take on a leadership role and help direct the team through project creation, developing SMART goals, and implementing successive Plan-Do-Study-Act (PDSA) cycles. You will have the opportunity to present your QI work as one of the required scholarly activities for residency, and have a working knowledge of QI that can be applied in your future career no matter where you find yourself practicing medicine.

Examples of quality improvement projects that residents have presented at various conferences:

“Universal Depression Screening in an Urban Underserved Population”, NAPCRG Annual Conference.

“Novel approach to improving clinic-related communications at the point of care in a residency clinic”, STFM Conference on Practice Improvement.

“Developing an Addiction Medicine Toolkit”,  Rocky mountain research forum.

“A Standard Workflow to Improve Asthma Action Plan Uptake”, Rocky mountain research forum.

“Diabetes Management and Integrated Behavioral Health”,  Rocky mountain research forum.

“Sustaining Colon Cancer Screening Rates”,  Rocky mountain research forum.