Request a Medical Record

If you need your health or medical records, we will be happy to send them to you. We work to make the process as convenient and timely as possible, while also taking the necessary steps to make sure we protect your privacy and identity.

Notice

Due to the COVID-19 pandemic, if you need to pick up your medical records, please call in advance to ensure we will be able to accommodate you coming into our facilities.

Obtaining Your Medical Record

If you need your medical records, we will be happy to send them to you. We work to make the process as convenient and timely as possible, while also taking the necessary steps to make sure we protect your privacy and identity.

Access to medical records is available to patients and legal guardians in the following ways:

MyChart

Get secure online record access to most records through MyChart.

Don't have an account?

Create an online patient account for a safe and simple way to access information from your electronic health record (EHR). Once you have an account, you can also download or share records with others through MyChart. Some records may not be available online, but you can request copies of those additional records through your MyChart account at any time. MyChart is also available both via mobile app (iPhone, Android) and web browser. Records can be provided in an electronic format, if preferred.
Granting friends and family access to your MyChart medical record.

Individuals 18 years of age or older may grant friends and family proxy access to their MyChart account at any time by logging in and granting access directly through the
portal. Parents or legal guardians of minor children up to age 11 may request proxy access to their child’s MyChart account by completing the MyChart Proxy Form.

Parents or legal guardians of minor children from ages 12 - 17 may request proxy access to their child’s MyChart account by completing the MyChart Proxy Form, however due to state laws regarding minors, records are not available in MyChart but can be requested using the forms below.

All medical information that is made available in MyChart will also be made available to your proxy. You control who can have proxy access to your MyChart account by granting and revoking access at any time from within your account.

Request Copies of Your Medical Records

If you've been a patient in one of our hospitals or SCL Health Medical Group physician practices, you may request access to your medical record by downloading a copy of the Patient Request to Access Medical Records Form (also available in Spanish), complete it and mail, email or fax it to our Centralized Release of Information Department or your local Health Information Management department to request your medical record.

Copies of medical records may be released to a third party (someone other than the patient) upon receipt of written authorization of the patient or guardian. To authorize the release of your records, complete the form below, then you may submit the form by email, fax or mail. Charges may apply.

Request that copies of your medical information be sent to you using a preferred method.

Mail in Your Request

Complete the patient access or authorization form for copies of your records and mail it to:

Centralized Release of Information
3655 Lutheran Parkway, Ste 304
Wheat Ridge, CO 80033

Or you may mail it to your local hospital.

Fax Your Request

Fax your request to Centralized Release of Information at 303-467-8966 or you may fax it to your local hospital.

Email

croi@sclhealth.org

Questions related to release of records may be directed to Centralized Release of Information at 303-467-4046 or your local hospital

Fees

Charges may apply for medical record copies or CD/DVD radiology images released. Medical record printed pages:

Patient: no charge
Non-patient: additional fees apply as allowed by the state
Another healthcare provider: no charge

Radiology images:

First copy of radiology images is free to the patient. Please note there are NO charges for copies sent directly to another healthcare provider for continuing care. Please note that CD/DVDs can contain more than one exam. Copies of CD/DVDs incur a charge of $10 for third party requestors.
Radiology images may also be emailed to the patient free of charge.

Birth Certificate Information

While we can provide medical information and records, we cannot provide copies of birth certificates. For a copy of a birth certificate, please contact Montana Public Health and Human Services at 406-444-2685, or Colorado Department of Human Services at 303-692-2200.