Get the attention and care you need and deserve by making sure you have what you need in advance.
We value the one-on-one relationship we have with you. It is our goal to spend time personal time with you, getting to know you. We hope providing you with the resources you need pre-visit will answer many of the questions you might have about the operations of our clinic.
SCL Health Medical Group - Aurora
23770 East Smoky Hill Road
Aurora, CO 80016
Monday through Friday, 8 a.m. to 5 p.m.
After Hours Emergencies
If you believe you are having a life-threatening emergency, call 9-1-1.
If you should experience an after-hour emergency that cannot wait until the subsequent business day, we ask that you proceed immediately to the emergency department, or for life or limb-threatening emergencies, call 911. It is not necessary to notify the on-call physician, as doing so may delay necessary care.
If you are uncertain whether your symptoms indicate the need for emergency care, please call our office and the answering service will contact the on-call physician for you.
Our on-call physicians serve potential emergency cases only. Please do not use the on-call service to request refills, referrals, appointments or test results. The on-call physician may not have access to medical records. Furthermore, on-call physicians are not permitted to prescribe over the phone unless they serve as your primary care physician. If you feel your condition may require a prescription, please proceed to the emergency department or make an appointment the next business day.
Please arrive 15 minutes prior to your appointment so that we may update your account and confirm billing and insurance information without delaying your visit. As we strive to respect our patients’ scheduled appointment times, if you are more than 15 minutes late you could be requested to reschedule your appointment.
We are legally required by your insurance company to view your insurance card and collect co-payment at the time of service. If there is a balance on your account you will be required to pay at the time of your appointment.
As a courtesy to other patients, we request that you notify us as soon as possible if you need to cancel or reschedule your appointment. This allows us the opportunity to schedule appointments for other patients in need of healthcare services. Cancellations with less than 2 hours notice will be considered a missed appointment.