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Whether you’re a patient or a visitor, you deserve a positive, compassionate and healing experience. From the moment you arrive to the time you leave, you’ll find the support, resources and information you need.

What to know before your visit

If you have scheduled a procedure or test, save time by pre-registering online at least two business days before your visit. Access the online pre-registration form. Call 303-272-0999 if you have questions about hospital pre-registration.

When you’re admitted to Good Samaritan, please bring:

The medications you’re currently taking, including notes on the dose and frequency. Your medical condition may not allow you to take certain medications, even those you usually take every day. Your doctor will decide which medications you need while you are here.
Picture identification, such as a driver's license, state ID card or passport.
Your health insurance card.
Personal items to make your hospital room feel more like home, such as one or two small framed pictures, a pillow or blanket, your slippers and robe.

Please do not bring jewelry, small electronics or anything of value.

Visiting Good Samaritan

Friends, family and loved ones are vital to healing. Depending on the patient’s conditions, visitors are welcome 24 hours a day. We ask that visitors are quiet so all patients can get adequate rest, and children be supervised by adults at all times. Please note that children age 12 and under are not permitted in the ICU, and visiting hours are staggered throughout the day to allow patients time to rest in this critical care unit.

We provide a smoke-free campus, inside and outside, for our patients, guests and employees.

Open communication

We encourage you to be involved in your healthcare. Feel free to ask any member of your care team questions such as:

What is your name?
What role do you play on my healthcare team?
What is the medication you are giving me and what is it for?
What can I expect during this procedure?
What will this procedure tell you and why is that important?
What is my diagnosis?
What plan of care do you recommend for me?

Patient advocates

If you have concerns, questions or compliments about your care, our patient advocates are here to listen and help. They also can provide important information for you and your family about advance care planning, patient rights, ethical decision support and interpreters. Ask a member of your care team to connect you with a patient advocate.

Quality and patient safety

You and your family members are at the center of everything we do. You’ll receive care from a health system and providers with high national performance ratings and a singular focus on your health and well-being.

Learn more about our focus on quality and patient safety.

Personal attention from your care team

You are in the hands of expert caregivers and in the hearts of people healing people throughout our hospital. Along with your doctors and nurses, your clinical care team may include a case manager, social worker, pharmacist and therapist.

Find a doctor.

Advance care planning

If you become unable to make decisions about your care, you can empower medical staff and family members to make decisions for you. Make your healthcare decisions known ahead of time by completing advance care planning documents (also known as advance directives), such as a power of attorney, living will and organ donor card.

Learn more about advance care planning.

Billing and financial assistance

Find everything you need to know about bill payment options including online bill pay, financial assistance, insurance options and answers to your billing questions.

Learn more about billing and financial assistance.

Café and food service

Sky Café is located by the main entrance. You’ll find options including a grill, pizza, salad bar, soup bar and entrees with sides. It is open from:

6:30 a.m. to 7 p.m. Monday through Friday
8 a.m. to 7 p.m. Saturday and Sunday

Subway is located on the first floor of the hospital and includes a full-service menu of sandwiches, salads and kids’ meals, available. Hours are:

7 a.m. to 9 p.m. Monday through Friday
8 a.m. to 9 p.m. on Saturdays
9 a.m. to 9 p.m. on Sundays

Our Nutrition Services team is dedicated to providing patients with enjoyable and healthy meals during their stay. Menus are created to meet the needs of each patient, including special or restricted diets. Ask your care team for details.

CaringBridge

CaringBridge is a secure online space where you connect, share news and receive support. It’s a cross between a health social network and a personalized website, available 24/7 to anyone, anywhere, at no cost. It helps simplify the task of keeping family and friends informed. The websites are easy to create, and you select your privacy settings. There’s no advertising, and your personal data will never be sold.

Learn more about CaringBridge.

Gift shop and flowers

Prairie Winds Gift Shop is located on the first floor close to the main entrance. Hours are 9 a.m. to 5 p.m. Monday, Wednesday and Friday, 9 a.m. to 8 p.m. Tuesday and Thursday, 10 a.m. to 2 p.m. Saturday, and 11 a.m. to 3 p.m. Sunday.

To order a gift or necessity, call 303-689-6800. To order a plant or flower arrangement, call Lafayette Florist at 303-666-1118.

Medical records

If you need copies of your health records, we’ll be happy to send them to you. Follow the instructions completely and accurately so we can verify and protect your identity when sending you this confidential information.

Request your medical records.

MyChart patient portal

Access your medical information anytime, anywhere, with MyChart. Schedule appointments, email your provider and manage your health at home or on the go.

Learn more about our MyChart patient portal.

Patient rights and privacy

It’s important for you to understand the rights and responsibilities you have as a patient at our health facility. We are required to protect your rights, including your privacy.

Learn more about patient rights and responsibilities, including your right to an interpreter and an ethics consultation and how to report a concern or grievance.

Spiritual care

Spiritual care can nurture your soul and give you hope and courage to face the challenges ahead. Our beloved chaplains can serve as a source of support, guidance and companionship for you and your loved ones, no matter your religious beliefs. If you have questions or would like to request a chaplain, contact the Spiritual and Palliative Care department at 303-689-5390.

Our beautiful chapel is available 24/7 for you and your loved ones to use when you want to reach out in prayer or just take a quiet moment away. It is located on the first floor near the main elevators, and hosts regular services:

Worship services: Noon to 12:30 p.m. every Sunday.
Catholic Eucharist service: Noon to 12:30 p.m. the first Wednesday of the month
Communion service: Noon to 12:30 p.m. the second Wednesday of the month
Special holiday services also available throughout the year.

Learn more about spiritual care services.

WiFi

If you would like to use our free guest wireless access, first make sure your device is enabled for wireless service. If you have a Windows device, go to Start, Settings, Control Panel, and either Wireless Setup or Network Connections and turn on wireless. If you have an Apple device, in Settings go to View Wireless Networks and select SCLHS_Guest. Open any web browser and you will be directed to the Guest Access Terms of Use. Read and click “Submit” at the end.

Some internet content is blocked for legal reasons and to protect visitors from offensive material.