Patients and Visitors
Whether you’re a patient or a visitor, you deserve a positive, compassionate and healing experience. From the moment you arrive to the time you leave, you’ll find the support, resources and information you need.
What to know before your visit
When you’re admitted to Good Samaritan, please bring:- The medications you’re currently taking, including notes on the dose and frequency. Your medical condition may not allow you to take certain medications, even those you usually take every day. Your doctor will decide which medications you need while you are here.
- Picture identification, such as a driver's license, state ID card or passport.
- Your health insurance card.
- Personal items to make your hospital room feel more like home, such as one or two small framed pictures, a pillow or blanket, your slippers and robe.
Please do not bring jewelry, small electronics or anything of value.
Visiting Good Samaritan
Due to COVID-19, there are visitor restrictions in place.
New Visitation Hours:
- 6:00 a.m. - 8:00 p.m., Monday - Friday
- 8:00 a.m. - 8:00 p.m., Saturday - Sunday
Friends, family and loved ones are vital to healing. Depending on the patient’s conditions, visitors are welcome 24 hours a day. We ask that visitors are quiet so all patients can get adequate rest, and children be supervised by adults at all times. Please note that children age 12 and under are not permitted in the ICU, and visiting hours are staggered throughout the day to allow patients time to rest in this critical care unit.
We provide a smoke-free campus, inside and outside, for our patients, guests and employees.
Open communication
We encourage you to be involved in your healthcare. Feel free to ask any member of your care team questions such as:
- What is your name?
- What role do you play on my healthcare team?
- What is the medication you are giving me and what is it for?
- What can I expect during this procedure?
- What will this procedure tell you and why is that important?
- What is my diagnosis?
- What plan of care do you recommend for me?
Patient advocates
If you have concerns, questions or compliments about your care, our patient advocates are here to listen and help. They also can provide important information for you and your family about advance care planning, patient rights, ethical decision support and interpreters. Ask a member of your care team to connect you with a patient advocate.
Quality and patient safety
You and your family members are at the center of everything we do. You’ll receive care from a health system and providers with high national performance ratings and a singular focus on your health and well-being.
Personal attention from your care team
You are in the hands of expert caregivers and in the hearts of people healing people throughout our hospital. Along with your doctors and nurses, your clinical care team may include a case manager, social worker, pharmacist and therapist.
Sky Café is located by the main entrance. You’ll find options including a grill, pizza, salad bar, soup bar and entrees with sides. It is open from:
- 6:30 a.m. to 7 p.m. Monday through Friday
- 8 a.m. to 7 p.m. Saturday and Sunday
Subway is located on the first floor of the hospital and includes a full-service menu of sandwiches, salads and kids’ meals, available. Hours are:
- 7 a.m. to 9 p.m. Monday through Friday
- 8 a.m. to 9 p.m. on Saturdays
- 9 a.m. to 9 p.m. on Sundays
Our Nutrition Services team is dedicated to providing patients with enjoyable and healthy meals during their stay. Menus are created to meet the needs of each patient, including special or restricted diets. Ask your care team for details.
Prairie Winds Gift Shop is located on the first floor close to the main entrance. Hours are 9 a.m. to 5 p.m. Monday, Wednesday and Friday, 9 a.m. to 8 p.m. Tuesday and Thursday, 10 a.m. to 2 p.m. Saturday, and 11 a.m. to 3 p.m. Sunday.
To order a gift or necessity, call 303-689-6800. To order a plant or flower arrangement, call Lafayette Florist at 303-666-1118.
