What we're doing to keep you safe

As global and domestic cases of 2019 Novel Coronavirus (COVID-19) rise, we have implemented additional measures at our hospitals and clinics to protect the health of everyone we serve.

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Temporary visitor restrictions

Our limited visitation policy generally allows one visitor (over the age of 18), per patient, per day. Important exceptions, including for The Baby Place and for COVID-19 patients, are listed in a table below.

Visitors are welcome from 6 a.m. to 8 p.m., Monday - Friday and 8 a.m. to 8 p.m. Saturday - Sunday. Visitors will be screened at the entrance. Those with fever or symptoms (cough, sore throat, shortness of breath, loss of taste/smell, muscle aches, chills, diarrhea, nausea) will be politely asked to leave for the safety of our patients and our care teams. All individuals will need to wear a mask while visiting Good Samaritan. Please wear a mask from home if you are able.

Patients with disabilities (which is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment) who require help with the provision of medical or behavioral health care, activities of daily living, speaking for the patient or keeping the patient safe, may have a designated assistance person.

Special exceptions

Please note that we are not able to have visitors under the age of 18 at this time.

Overnight Visitation
One person will be allowed to stay overnight with a patient as a caretaker, if needed. The caretaker must enter during visiting hours.
The Baby Place One designated visitor is allowed for the duration of the stay. (Visitor cannot be switched out throughout the patient's stay.) The visitor may stay overnight; visitation hours do not apply.
NICU The mother and significant other are both able to visit the NICU at the same time. Please be aware that if social distancing is not possible in the NICU due to volume, parents may be asked to visit at set times.
Patients undergoing a surgery/procedure One visitor may accompany the patient, even if it is outside of visiting hours.
Cancer Centers of Colorado One visitor may accompany patients undergoing initial consults and those who require assistance. No visitors are able to attend radiation treatments or chemotherapy treatments at this time. Please contact the Cancer Centers of Colorado for any exceptions.
End of Life Visitation Two visitors are welcome for end of life visitation. Up to five additional visitors are welcome in the chapel to visit virtually and be supported by the chaplains. Further exceptions may be made on a case-by-case basis.
COVID Patients For the safety of our patients and teams, we are not able to allow visitors for COVID patients at this time. Exceptions may be made on a case by case basis.
Spiritual Care If you would like to connect with one of our chaplains, please call 303-897-3154. We also welcome visits from community clergy. Please connect with a member of your care team if you would like your clergy member to visit.
Outpatient Appointments Patients coming to GSMC for an outpatient appointment (which does not require sedation) should not bring a visitor. Exceptions include those who need assistance with mobility or interpretation support during the outpatient visit. Interpretation assistance is available in a variety of languages via video at Good Samaritan.

Visitors are welcome to enter and exit the building as they need during the day and will only be screened once per day.

Most patients and visitors should enter through the East Main Entrance. Only patients needing emergency care and laboring women (and their one visitor) will continue to enter through the Emergency Department.

We know how important family and friends are to the healing process. We are so thankful we are able to take this step in making our visitation less restrictive. Thank you for your continued understanding and patience as we adapt our policies to best protect our patients, teams and community. If you have any questions about visitation, please reach out to a member of your care team.

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How to protect yourself

COVID-19 is spread through person-to-person contact and by coming into contact with infected surfaces. You can help protect yourself and limit the spread of disease with these tips:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, and always after using the bathroom, before eating and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer.

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Symptoms

Signs and symptoms of infection with the new coronavirus can be mild to severe and include:

  • Fever
  • Cough
  • Shortness of breath

Symptoms may appear 14 days after exposure.

Those with underlying medical conditions, such as heart disease, diabetes or chronic lung disease should take extra precautions to avoid unnecessary exposure.

Learn more about symptoms from the CDC.

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If you're experiencing COVID-19 symptoms

Take a risk assessment

Take this SCL Health COVID-19 Risk Assessment to learn more about the virus, check symptoms, and connect with one of our medical providers.

Start the Risk Assessment

E-visits

You’ll answer a series of questions about your medical history and current symptoms. An SCL Health provider can help assess your symptoms based on the most recent updates from the CDC.

This option costs $35 and is not covered by insurance.

You will only be charged for the e-visit if a diagnosis is made and treatment options suggested. If you are referred to an in-person physician visit, you will not be charged for the e-visit. Learn more.

Video appointments

You can meet by video with SCL Health physicians for video visit appointments.

For existing appointments and when clinically appropriate, you can request to convert your in-person visit to a video visit. Learn more.

Call your doctor

Call your doctor if:

You have symptoms and

Have been in close contact with a person known to have COVID-19 or
Have recently traveled from an area with widespread or ongoing community spread of COVID-19 as outlined by CDC

If your symptoms are severe, seek emergency care or call 911.

Call the Emergency Room in advance or tell the 911 dispatch operator that you think may have been exposed to COVID-19 and describe the symptoms you are experiencing. Your doctor must provide an order for testing in advance of your arrival.

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What's my risk?

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What older adults need to know

Helpful links