What we're doing to keep you safe

As global and domestic cases of 2019 Novel Coronavirus (COVID-19) rise, we have implemented additional measures at our hospitals and clinics to protect the health of everyone we serve.


Temporary visitor restrictions

En Español

March 23, 2021


Dear Good Samaritan Patients and Visitors,

We are excited to be at the stage of our COVID response where we can welcome additional visitors back to Good Samaritan.

Effective March 25, 2021, our limited visitation policy now allows two visitors at a time (ages 12 and up), for most inpatients. Important exceptions, including for The Baby Place and COVID-19 affected patients, are listed in a table below.

Visitors are welcome from 6 a.m. to 8 p.m., Mon-Fri and 8 a.m. to 8 p.m., Sat-Sun.

All visitors will be screened at the entrance. Those with a fever or symptoms (cough, sore throat, shortness of breath, loss of taste/smell, muscle aches, chills, diarrhea, nausea) will be politely asked to leave for the safety of our patients and our care teams.

Patients with disabilities (defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment or a person who is perceived by others as having such an impairment) who require help with the provision of medical or behavioral health care, activities of daily living, speaking for the patient or keeping the patient safe, may have a designated assistance person.

Special Exceptions:
Please note that we are not able to have visitors under the age of 12 at this time.

The Baby Place (L&D, Mom/Baby, NICU)

Two designated visitors (aged 16+) are allowed for the duration of the stay. The visitors may stay overnight; visitation hours do not apply. The 3rd floor will provide you with wristbands to mark your visitation status.

Cancer Centers of Colorado

One visitor is allowed in most cases, except for during radiation treatment or if social distancing cannot be maintained. Please contact the Cancer Centers of Colorado for a full list of exceptions.

COVID-Affected Patients

One designated visitor (aged 18+) is allowed for one hour per day (denoted by a special blue visitation pass). Visitors must visit the nurses station for appropriate protective equipment and should push the call light button before leaving the room so a nurse can assist with protective equipment removal.

End of Life Visitation

Two visitors are welcome for end of life visitation. Up to five additional visitors are welcome in the chapel to visit virtually and be supported by the chaplains. Further exceptions may be made on a case by case basis.

Emergency Department

Patients visiting the ED for suspected COVID-19 symptoms may have 1 designated visitor.

Two designated visitors are welcome for all other patients’ time in the Emergency Department.

  • If the patient is admitted, they may have two visitors at a time (unless affected by COVID-19).
  • Please pick up a visitation pass from the Information Desk at the East Main entrance if your loved one is admitted to the hospital and is allowed to have visitors.
Outpatient Appointments

Patients coming for outpatient procedures or imaging appointments can have one designated visitor.

Patients undergoing a surgery

One visitor may accompany the patient, even if it is outside of visiting hours. If the patient is to be admitted after surgery, the visitor must pick up the room-specific visiting pass from the main entrance once the inpatient room is assigned.

Spiritual Care

If you would like to connect with one of our chaplains, please call 303-897-3154. We also welcome visits from community clergy. Please connect with a member of your care team if you would like your clergy member to visit.

Visitors are welcome to enter and exit the building as they need during the day and will only be screened once per day. Please return visitation passes to the Information Desk at the East Main Screening station when leaving the building.

Most patients and visitors should enter through the East Main Entrance. Only patients needing emergency care and laboring women should enter through the Emergency Department.

We know how important family and friends are to the healing process. We are so thankful we are able to take this step in making our visitation less restrictive. Thank you for your continued understanding and patience as we adapt our policies to best protect our patients, teams and community. If you have any questions about visitation, please reach out to a member of your care team.

With gratitude,

Jennifer Alderfer, President
Good Samaritan Medical Center


Frequently asked questions

What is the Personal Belongings Policy at Good Samaritan?
Good Samaritan is allowing one small bag (purse or backpack sized) of essential items per person to come into the hospital. Medical devices, medically necessary items or communication devices may be brought in addition to this bag.

Can I bring in food?
Yes, outside food is allowed in the hospital.

Where do I pick up my prescriptions once I have discharged?
Good Samaritan has a Meds to Beds program where your medications are brought to you before you leave your room - please speak with your nurse on how to opt into this program. You may also ask your transporter to stop by the Outpatient Pharmacy at Good Samaritan to get your medications before you leave.

Where should my loved one pick me up after I am discharged?
For patients being discharged between normal visiting hours, please have your loved one pick you up at the East Main Entrance. For after hours, please have them meet you at the Emergency Entrance.


How to protect yourself

COVID-19 is spread through person-to-person contact and by coming into contact with infected surfaces. You can help protect yourself and limit the spread of disease with these tips:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, and always after using the bathroom, before eating and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer.



Signs and symptoms of infection with the new coronavirus can be mild to severe and include:

  • Fever
  • Cough
  • Shortness of breath

Symptoms may appear 14 days after exposure.

Those with underlying medical conditions, such as heart disease, diabetes or chronic lung disease should take extra precautions to avoid unnecessary exposure.

Learn more about symptoms from the CDC.


If you're experiencing COVID-19 symptoms

Take a risk assessment

Take this SCL Health COVID-19 Risk Assessment to learn more about the virus, check symptoms, and connect with one of our medical providers.

Start the Risk Assessment


You’ll answer a series of questions about your medical history and current symptoms. An SCL Health provider can help assess your symptoms based on the most recent updates from the CDC.

This option costs $35 and is not covered by insurance.

You will only be charged for the e-visit if a diagnosis is made and treatment options suggested. If you are referred to an in-person physician visit, you will not be charged for the e-visit. Learn more.

Video appointments

You can meet by video with SCL Health physicians for video visit appointments.

For existing appointments and when clinically appropriate, you can request to convert your in-person visit to a video visit. Learn more.

Call your doctor

Call your doctor if:

You have symptoms and

Have been in close contact with a person known to have COVID-19 or
Have recently traveled from an area with widespread or ongoing community spread of COVID-19 as outlined by CDC

If your symptoms are severe, seek emergency care or call 911.

Call the Emergency Room in advance or tell the 911 dispatch operator that you think may have been exposed to COVID-19 and describe the symptoms you are experiencing. Your doctor must provide an order for testing in advance of your arrival.

Helpful links