What we're doing to keep you safe

As global and domestic cases of 2019 Novel Coronavirus (COVID-19) rise, we have implemented additional measures at our hospitals and clinics to protect the health of everyone we serve.

  • We are actively monitoring updates and guidance from the Centers for Disease Control (CDC), state and local health departments.
  • We have procedures in place should a patient present with symptoms.
  • Travel screening protocols have been activated, and any individual who meets the criteria established by the CDC is placed in isolation and local health departments are notified to assist with further testing.
  • We are also carefully monitoring supply chain issues to preserve adequate personal protection equipment (PPE) and other supplies for our staff and ill patients as demand increases.

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Temporary visitor restrictions

We are excited to be at the stage of our COVID response where we can welcome limited visitors back to Good Samaritan.

Our new limited visitation policy goes into effect on Friday, June 5 and generally allows one visitor (over the age of 18), per patient, per day. Important exceptions, including for The Baby Place and for COVID-19 units, are listed in a table below.

Visitors are welcome from 8 a.m. to 8 p.m., 7 days a week. Visitors will be screened at the entrance. Those with a fever or symptoms (cough, sore throat, shortness of breath, loss of taste/smell, muscle aches, chills, diarrhea, nausea) will be politely asked to leave for the safety of our patients and our care teams. All individuals will need to wear a mask while visiting Good Samaritan. Please wear a mask from home if you are able.

Support personnel are able to accompany individuals with disabilities who are seeking medical care.

Special exceptions

Please note that we are not able to have visitors under the age of 18 at this time.

The Baby Place One designated visitor is allowed for the duration of the stay. The visitor may stay overnight; visitation hours do not apply.
NICU The mother and significant other are both able to visit the NICU at the same time. Please be aware that if social distancing is not possible in the NICU due to volume, parents may be asked to visit at set times.
Patients undergoing a surgery/procedure One visitor may accompany the patient, even if it is outside of visiting hours.
Cancer Centers of Colorado One visitor is allowed in most cases, except for during radiation treatment or if social distancing cannot be maintained. Please contact the Cancer Centers of Colorado for a full list of exceptions.
End of Life Visitation Two visitors are welcome for end of life visitation. Up to five additional visitors are welcome in the chapel to visit virtually and be supported by the chaplains. Further exceptions may be made on a case by case basis.
COVID Units For the safety of our patients and teams, we are not able to allow visitors on COVID units at this time. Exceptions may be made on a case by case basis.
Spiritual Care If you would like to connect with one of our chaplains, please call 303-897-3154. We also welcome visits from community clergy. Please connect with a member of your care team if you would like your clergy member to visit.

Visitors are welcome to enter and exit the building as they need during the day and will only be screened once per day.

Beginning on June 9, most patients and visitors should enter through the East Main Entrance. Only patients needing emergency care and laboring women (and their one visitor) will continue to enter through the Emergency Department after June 9.

We know how important family and friends are to the healing process. We are so thankful we are able to take this step in making our visitation less restrictive. Thank you for your continued understanding and patience as we adapt our policies to best protect our patients, teams and community. If you have any questions about visitation, please reach out to a member of your care team.

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How to protect yourself

COVID-19 is spread through person-to-person contact and by coming into contact with infected surfaces. You can help protect yourself and limit the spread of disease with these tips:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, and always after using the bathroom, before eating and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer.

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Symptoms

Signs and symptoms of infection with the new coronavirus can be mild to severe and include:

  • Fever
  • Cough
  • Shortness of breath

Symptoms may appear 14 days after exposure.

Those with underlying medical conditions, such as heart disease, diabetes or chronic lung disease should take extra precautions to avoid unnecessary exposure.

Learn more about symptoms from the CDC.

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If you're experiencing COVID-19 symptoms

Call your doctor

Call your doctor if:

  • You have symptoms and
  • Have been in close contact with a person known to have COVID-19 or
    Have recently traveled from an area with widespread or ongoing community spread of COVID-19 as outlined by CDC

If your symptoms are severe, seek emergency care or call 911. 

  • Call the Emergency Room in advance or tell the 911 dispatch operator that you think may have been exposed to COVID-19 and describe the symptoms you are experiencing.

Your doctor must provide an order for testing in advance of your arrival.

  • In Colorado: The Colorado Department of Public Health and Environment (CDPHE) has established testing standards.
  • In Montana: The Montana Department of Health and Human Services has testing criteria that is being managed at the county level.

Virtual options for care

Consider using SCL Health’s Right Care virtual options.

  • E-visits
    You’ll answer a series of questions about your medical history and current symptoms. An SCL Health provider can help assess your symptoms based on the most recent updates from the CDC.

    This option costs $35 and is not covered by insurance.

    You will only be charged for the e-visit if a diagnosis is made and treatment options suggested. If you are referred to an in-person physician visit, you will not be charged for the e-visit. Learn more.
     
  • Video Visits
    You can meet by video with SCL Health physicians currently available for video visit appointments.

    For existing appointments and when clinically appropriate, you can request to convert your in-person visit to a video visit. The video visit process is different by state:
    • In Colorado: Request a video visit with an SCL Health provider when you call to make an appointment. More than 200 providers in Colorado are able to host video visits.
    • In Montana: Schedule a video visit online through MyChart. Learn more.

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What's my risk?

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What older adults need to know

Helpful links