Questions and Contacts

Meet ALEX, your online benefits counselor tool!

If you have questions or need assistance enrolling in your benefits:

Review the Benefits Enrollment Guide that has details on the SCL Health Benefits.

Call the HR Service Center located in Denver, Colorado. The HR Service Center Representatives are available to assist you with your benefit questions Monday through Friday 7:30 a.m. - 5:00 p.m. Mountain Time at toll free 1-855-412-3701 or 303-813-5250.

Reminder: If you are unable to log in to Lawson Employee Self-Service (ESS) during enrollment, you can contact the Help Desk at 1-855-866-8282.

Benefits Plan Contact List

Benefit	Administrator	Phone	Website

Medical	Cigna	1-800-CIGNA24 (1-800-244-6224) Request “Hospital Vertical Team”	www.cigna.com or www.mycigna.com
Medical	Kaiser Permanente	1-877-883-6698	www.kp.org
Pharmacy	Mail Order Pharmacy Services at Good Samaritan Medical Center - Cigna Plan Members	1-855-235-4301 303-689-6121
	Cigna — Cigna CDHP and PPO Members	1-800-CIGNA24 (1-800-244-6224) Request “Hospital Vertical Team”	www.cigna.com or www.mycigna.com
	Kaiser Pharmacy — Kaiser Permanente Members	1-866-427-7701	www.kp.org/formulary
Dental	Delta Dental	1-800-610-0201	www.deltadentalco.com
Vision	EyeMed	1-866-723-0513	www.eyemedvisioncare.com
Flexible Spending Accounts (FSA)	24HourFlex	1-800-651-4855	www.24hourflex.com
Life Insurance and AD&D	Cigna	1-800-36-Cigna	www.cigna.com/customer-forms
Short and Long-Term Disability	Cigna	1-888-84-Cigna	www.cigna.com or www.mycigna.com
Retirement	Fidelity	1-800-343-0860	www.netbenefits.com/sclhs
Legal	Hyatt Legal Plans	1-800-821-6400	www.legalplans.com
Wellness	New Directions — Employee Assistance Program	800-624-5544	www.ndbh.com company code: SCLHEALTH
Wellness	Preventure	888-321-4326	www.partnersinhealth.sclhealth.org
SCL Health HR Service Center	SCL Health	toll free 855-412-3701 or 303-813-5250