All original invoice and statements must be sent directly to the SCL Health Accounts Payable billing address listed below. Vendors should not send invoices to the contact on the invoice or purchase order. If an invoice is mailed to any other location it will need to be forwarded to this address and a delay in payment should be expected. SCL Health will not pay any late fee for invoices sent to the wrong location.
Note: The Invoices should reflect the following in their Bill To Address:
Specific information -- including the Hospital /Clinic that ordered the goods or services and the Attn: To or c/o: information of which associate ordered the goods or service.
This information will help to assist SCL Health in routing the invoice to the Budget Owner for approval.
Example of what a bill to address should look like:
Re: Hospital Name/Clinic Name
Attn: or c/o (Who ordered the Goods or Services?)
Accounts Payable Shared Services
PO Box 1010
Lafayette, CO 80026
Invoice must reference proper information in order to be paid timely. A list of all invoice required information is listed below. Our accounts payable department will attempt to match all invoices to purchase orders. If there is a discrepancy in the pricing on the invoice, additional steps need to be taken.
SCL Health will notify the vendor of the cost error and provide a 10 day window to provide additional information to justify the higher charge. If this information is not provided within that time frame, SCL Health will pay the amount based upon the price indicated on our issued purchase order and the remaining balance of that invoice should be written off by the vendor.
Invoices must contain the following information to be considered eligible for payment:
- Vendor Name
- SCL Health “requester” name (in absence of PO#)
- Payment terms
- Ship to Address (Address where product was shipped)
- Bill to Address (with a contact person at SCL Health -- please see note below)
- Remit To:
- Invoice number*
- Valid PO # (if applicable)*
- Invoice date
- Prices and total cost for each product/service (must match the PO)
- Applicable taxes (based on Ship To location)
- Due Date
- Item/service description (must match the PO)
- Unit of measure (must match the PO)
*Our accounts payable department will attempt to match all invoices to purchase orders. If there is a discrepancy in the pricing on the invoice, additional steps need to be taken and a delay in payment should be expected. SCL Health will not pay any late fees for invoices if the price on the invoice does not match our purchase order.
SCL Health also desires the flexibility to make payments for goods and/or services by electronic funds transfer (EFT) through the ACH Network. The ACH payment would eliminate a live check which in turn avoids weekend as well as U.S. Mail delays. An email will be sent to you the same day of payment, and you can expect payment from SCL Health the following business day. Access the ACH enrollment form here. Please contact accounts payable at 303-467-4336 or 1-888-510-2811 for further information regarding next steps.
SCL Health will normally pay all invoices as per our contracted items. In the event that an invoice is not paid timely, please contact our accounts payable staff regarding the status of the invoice. Our accounts payable staff can be contacted at 303-467-4336 or 1-888-510-2811. A response should be expected within 1-2 business days. Any inquiries made through other channels will only delay receiving invoice status information. In order to accommodate for mail and posting time, we request that a payment inquiry not be initiated until an invoice is past due.
Denial of Service Response
SCL Health provides healthcare services and the ability to receive our products timely is critical to us providing our patients with proper care. SCL Health has an excellent credit rating and does not pose a credit risk for our vendors. For these reasons, refusing to ship product or proved a requested service is not an acceptable method of collection activity.
If one of our accounts reaches a status where a denial of services is being considered, please contact our accounts payable department at 303-467-4336 or 1-888-510-2811 for resolution.
Failure to provide proper notification of a denial of service will be considered a serious matter and may impact our future purchasing and contracting decisions.
As part of our effort to consistently improve our customer's experience, SCL Health has provided a vendor satisfaction survey. Your insight is critical in guiding SCL Health with improvements now and into the future.
Please accept our invitation to participate in this survey. We ask that you provide candid feedback on SCL Health’s performance. Your feedback will be reviewed to help determine how SCL Health can better meet your needs in the future.