SCL Health Recognized for Excellence in Communication
(February 28, 2022, Broomfield, CO) – SCL Health has achieved recognition as an Adopter of the Healthcare Financial Management Association’s PATIENT FINANCIAL COMMUNICATIONS BEST PRACTICES®. As a Best Practices Adopter, SCL Health demonstrated that it follows nearly 100 best practices covering all aspects of financial interactions that take place in a variety of care settings.
“In a time when patients are paying more out-of-pocket for their health care, the financial conversations we have with patients have never been more important,” said Troy Spring, Vice President Revenue Cycle. “We have taken steps to ensure that patients are treated with compassion and respect in financial matters, and this recognition confirms that.”
“When people are dealing with health issues, they should be focusing on their health, not trying to decipher confusing financial information,” said HFMA President and CEO Joseph J. Fifer, FHFMA, CPA, in learning of the award. SCL Health has demonstrated its commitment to ensuring that patients have a good experience when it comes to the financial aspects of their care.”
SCL Health joins a select group of hospitals, health systems, and physician practices that have received this first-of-its-kind, national recognition. A blue-ribbon task force developed these best practices to help improve communication between healthcare providers and consumers about financial matters. The task force included representatives from major industry groups, including the American Hospital Association, America’s Health Insurance Plans, the American Academy of Family Physicians, and the National Patient Advocate Foundation, among others. The best practices are part of HFMA’s HEALTHCARE DOLLARS & SENSE® initiative. More information is available at hfma.org/dollars.
About SCL Health
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities we serve. Founded by the Sisters of Charity of Leavenworth in 1864, our health network provides comprehensive, coordinated care through eight hospitals, more than 160 physician clinics, home health, hospice, mental health, and safety-net services in Colorado and Montana.
The Healthcare Financial Management Association (HFMA) equips its more than 75,000 members nationwide to navigate a complex healthcare landscape. Finance professionals in the full range of work settings, including hospitals, health systems, physician practices and health plans, trust HFMA to provide the guidance and tools to help them lead their organizations, and the industry, forward. HFMA is a not-for-profit, nonpartisan organization that advances healthcare by collaborating with other key stakeholders to address industry challenges and providing guidance, education, practical tools and solutions, and thought leadership. We lead the financial management of healthcare.