Reighard & Paske Recognized for Diabetes Care in Southwest Montana
Reighard (left) and Paske (right) earned the 'Advancing the Vision in Quality Care Award' as part of the annual diabetes professional conference sponsored by the Montana Diabetes Program & the Montana ADCES
The dynamic duo of Ida Reighard and Marcus Paske were awarded the 'Advancing the Vision in Quality Care Award' as part of the annual diabetes professional conference sponsored by the Montana Diabetes Program & the Montana Association of Diabetes Care and Education Specialists (ADCES).
Ida Reighard, RN, CDE is a Diabetes Education Coordinator and Marcus Paske, PharmD, BCACP, AE-C, CPP, is an Ambulatory Clinical Pharmacist with St. James Healthcare, now part of Intermountain Healthcare. They worked together on an 18-month quality improvement project, with the goal of incorporating pharmacy and diabetes education into provider practices and patient care management. Prior to the project, clinical pharmacists were not part of the primary care clinic and referrals to diabetes care and education services (DCES) were stagnant.
“When we started the project, we found primary care providers that were very focused on teamwork. So we were able to inform them of what type of care we could offer their diabetic patients,” said Reighard. “ So now we've become part of their referral pattern so when they get a new patient with diabetes the provider can get them in touch with Marcus to assist with their medication and with me for diabetes education.”
Through their teamwork, the results were staggering. The average A1C levels of the patients referred dropped from 10.4% (abnormal) on the initial visit to 7.2% (at or close to goal) on the repeat exam. On an individual level, some results were astounding. In fact, one patient had an A1C of 16.1% at the time of referral to Marcus and Ida and after working with the team, the patient’s A1C dropped to 5.1%. These results show the strength and impact of their team-based care which occurred routinely.
“We were really focused on getting the patients we were referred into team-based care. That way we could track those patients to measure their outcomes. We've tracked some patients for over two years now and we are seeing some really good outcomes,” said Paske. "I think we had 77 patients that were referred to us in that two-year time and then of those patients, we assisted 95% of them to reach their A1C level goal, so their diabetes is under control.
Team-based care is an important part of healthcare quality and a problematic project to conquer. The team of Marcus and Ida worked together, sought solutions to struggles, and has become a prime example of what can be accomplished when caregivers work together.
Through this award and four other awards, the Diabetes Professional Conference recognizes those healthcare professionals and/or organizations who are supporting positive change and making an impact in their communities and patients who are at risk for or living with diabetes.
In the media
About St. James Healthcare and Intermountain Healthcare
St. James Healthcare has served the people of Southwestern Montana for more than 135 years and is the largest and only acute care healthcare facility in the region. St. James Healthcare is a 67-bed hospital located in Butte, Montana, with more than 450 caregivers, alongside 100 physicians and advanced care professionals, offering 24-hour care and dozens of progressive specialty services. St. James Healthcare is part of the Intermountain Healthcare system. Based in Utah with locations in seven states (Montana, Colorado, Idaho, Kansas, Nevada, Utah, and Wyoming) and additional operations across the western U.S., Intermountain Healthcare is a nonprofit healthcare system comprised of 33 hospitals, 385 clinics, medical groups with some 3,800 employed physicians and advanced practice providers. To help people live the healthiest lives possible, Intermountain is committed to improving community health and is widely recognized as a leader in transforming healthcare by using evidence-based best practices to consistently deliver high-quality outcomes at sustainable costs. To learn more about St. James Healthcare, visit sjh-mt.org.
About The Montana Diabetes Program
The Montana Diabetes Program is part of the Montana Department of Public Health and Human Services. It is dedicated to preventing type two diabetes, reducing diabetes-related diseases and deaths, and improving the quality of life of all Montanans with diabetes.