We asked SCL Health caregivers on the front lines to share their brave experiences during the battle against this unprecedented pandemic. Here are their Voices From The Front Line:
Saint Joseph Hospital
I came to work on April the 1st on the night shift. I was assigned as the resource Registered Nurse for COVID-19 patients. This means helping the primary RNs with the patients' needs like answering call lights, checking blood sugars, placing IVs if needed and also assisting with admissions. It was obvious to me as I entered into the patients' rooms, there was a high level of anxiety and being able to address the patients in a calming manner was just as important as following my doctor's orders.
There was a patient who was a borderline Intensive Care Unit and Intermediate Care Unit admission coming in to rule out COVID-19. The Charge RN asked me to admit the patient, which I gladly did. Upon admission, I oriented the patient to the floor routine and informed her that we work as a team and our goal is to make her feel better. I reassured her that though it may take some time to get into the room because of donning the Personal Protective Equipment, we shall do our best to be proactive in meeting her needs. We talked of the plan of care and worked through what she could expect for her care, and from us as her care providers. As I left the room, she said: "Thank you for risking your life to help me."
I suppose I was getting caught up in the day-to-day, managing to try and make every moment better for both my colleagues and my patients as well. It made me truly stop and think. I felt so reassured to hear those words from her, that our patients appreciate what we are doing every day to care for them.