What we're doing to keep you safe

As global and domestic cases of 2019 Novel Coronavirus (COVID-19) rise, we have implemented additional measures at our hospitals and clinics to protect the health of everyone we serve.


Temporary visitor restrictions

To protect the health and safety of our patients, visitors, and associates, St. James Healthcare is implementing the following visitor restrictions.

Visiting Hours:

Monday - Friday
8 a.m. - 6 p.m. Visitors should enter and leave through the main entrance. 

Saturday - Sunday
9 a.m. - 5 p.m. Visitors should enter and leave through the emergency entrance.

  • COVID patients
    - No visitors
  • Mask required for all visitors for the duration of their visit

We appreciate your cooperation as we care for you and/or your loved ones.


How to protect yourself

COVID-19 is spread through person-to-person contact and by coming into contact with infected surfaces. You can help protect yourself and limit the spread of disease with these tips:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, and always after using the bathroom, before eating and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer.



Signs and symptoms of infection with the new coronavirus can be mild to severe and include:

  • Fever
  • Cough
  • Shortness of breath

Symptoms may appear 14 days after exposure.

Those with underlying medical conditions, such as heart disease, diabetes or chronic lung disease should take extra precautions to avoid unnecessary exposure.

Learn more about symptoms from the CDC.


If you're experiencing COVID-19 symptoms

Take a risk assessment

Take this SCL Health COVID-19 Risk Assessment to learn more about the virus, check symptoms, and connect with one of our medical providers.

Start the Risk Assessment


You’ll answer a series of questions about your medical history and current symptoms. An SCL Health provider can help assess your symptoms based on the most recent updates from the CDC.

This option costs $35 and is not covered by insurance.

You will only be charged for the e-visit if a diagnosis is made and treatment options suggested. If you are referred to an in-person physician visit, you will not be charged for the e-visit. Learn more.

Video appointments

You can meet by video with SCL Health physicians for video visit appointments.

For existing appointments and when clinically appropriate, you can request to convert your in-person visit to a video visit. Learn more.

Call your doctor

Call your doctor if:

You have symptoms and

Have been in close contact with a person known to have COVID-19 or
Have recently traveled from an area with widespread or ongoing community spread of COVID-19 as outlined by CDC

If your symptoms are severe, seek emergency care or call 911.

Call the Emergency Room in advance or tell the 911 dispatch operator that you think may have been exposed to COVID-19 and describe the symptoms you are experiencing. Your doctor must provide an order for testing in advance of your arrival.