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What to Expect – Primary Care

You can expect that our doctors will work hard to earn your trust. As your partner, we’ll prepare you for your appointment, discuss your concerns, provide thorough medical guidance and coordinate your healthcare along the way.

At the center of your health

We have a large network of primary care doctors with different specialties so you can find a doctor near you who fits your precise health needs. Your primary care doctor is someone you can come to with honest questions for honest advice. We explain conditions or symptoms you don’t understand, provide recommendations for a healthy lifestyle and help you navigate the healthcare system.

Your primary care visit

Your first visit to your primary care provider will be focused on your specific needs and concerns. As your doctor gets to know you and your medical history, visits will become even more personalized to your needs. A typical appointment may include:

  • A review of your medical and family history
  • Updates to your list of current doctors and prescriptions
  • Height, weight, blood pressure and other routine measurements
  • Assessment of your cognitive functioning, if applicable
  • Personalized health advice
  • A review of risk factors and recommended next steps
  • A screening schedule (a checklist) for appropriate preventive services

A full team focused on you

Your doctor is not the only person providing your care. Our clinics have full teams of providers to make sure you’re receiving the most appropriate and timely care. Depending on your medical needs, your team may include a doctor, registered nurse, medical assistant, nurse practitioner or physician assistant.

Online access to medical information

After your visit, we’ll provide you access to MyChart, an electronic medical record that allows you to see your health information online whenever you want. You can also schedule appointments, communicate with your doctor and request prescription refills. MyChart makes your healthcare more convenient and gives you easier access to your doctor.

Your link to specialty care

If you need to see a specialist for a medical condition or are curious about whether a specialist is right for you, your primary care doctor can advise you. We can connect you with the right specialist for your medical condition or help you manage a chronic condition. We aim to treat all your health needs, but if we can’t, we know who can. Our health network has specialists of every variety so you won’t have to travel far to see them, and your electronic medical record goes straight to that specialist so everyone is working from the same information.

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