What we're doing to keep you safe

As global and domestic cases of 2019 Novel Coronavirus (COVID-19) rise, we have implemented additional measures at our hospitals and clinics to protect the health of everyone we serve.

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Temporary visitor restrictions

Effective Wednesday, March 23, 2021

Visiting Hours: 8 a.m. - 8 p.m., daily for inpatient units, and 8 a.m. - 7 p.m. daily for COVID-positive or suspected patients.

The safety of our patients and associates, particularly the majority who belong to at-risk populations, remains our highest priority. Thus, we must continuously seek to reduce COVID-19 exposure risk in our care sites and other facilities.

Our limited visitation policy now allows TWO visitors at a time (ages 12 and up) for inpatients who do not have or are not suspected of having COVID-19. Exceptions can be granted for end-of-life situations. Women and Family patients may have TWO DESIGNATED visitors throughout their stay.

Knowing how important it is for you to see your loved ones, our Visitor Policy for our patients with COVID or with suspected COVID, has been updated to allow for one visitor (over age 18) for one hour per day, during the visiting hours of 8 a.m. and 7 p.m., with the last appointment at 6 p.m. Please work with staff from the unit to schedule.

Please contact the main unit numbers to schedule:
3 West: 303-425-8512
Intensive Care Unit (ICU): 303-425-2100
Neuro Critical Care Unit (NCC): 303-467-4700

Appointments are required in order for our staff to provide and assist our visitors with the appropriate personal protective equipment (PPE) and to keep everyone safe. Please note that vaccination status does not change any of these guidelines.

COVID positive or suspected COVID patient visitors must follow PPE guidelines:

Women & Family Visitation

GENERAL VISITATION GUIDELINES

**Failure to following these expectations will result in visitation privileges being revoked**

People with disabilities (which is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment) who require help with the provision of medical or behavioral health care, activities of daily living, speaking for the patient or keeping the patient safe, may have a designated assistance person.

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How to protect yourself

COVID-19 is spread through person-to-person contact and by coming into contact with infected surfaces. You can help protect yourself and limit the spread of disease with these tips:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, and always after using the bathroom, before eating and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer.

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Symptoms

Signs and symptoms of infection with the new coronavirus can be mild to severe and include:

  • Fever
  • Cough
  • Shortness of breath

Symptoms may appear 14 days after exposure.

Those with underlying medical conditions, such as heart disease, diabetes or chronic lung disease should take extra precautions to avoid unnecessary exposure.

Learn more about symptoms from the CDC.

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If you're experiencing COVID-19 symptoms

Call your doctor

Call your doctor if:

  • You have symptoms and
  • Have been in close contact with a person known to have COVID-19 or
    Have recently traveled from an area with widespread or ongoing community spread of COVID-19 as outlined by CDC

If your symptoms are severe, seek emergency care or call 911. 

  • Call the Emergency Room in advance or tell the 911 dispatch operator that you think may have been exposed to COVID-19 and describe the symptoms you are experiencing.

Your doctor must provide an order for testing in advance of your arrival.

  • In Colorado: The Colorado Department of Public Health and Environment (CDPHE) has established testing standards.
  • In Montana: The Montana Department of Health and Human Services has testing criteria that is being managed at the county level.

Virtual options for care

Consider using SCL Health’s Right Care virtual options.

  • E-visits
    You’ll answer a series of questions about your medical history and current symptoms. An SCL Health provider can help assess your symptoms based on the most recent updates from the CDC.

    This option costs $35 and is not covered by insurance.

    You will only be charged for the e-visit if a diagnosis is made and treatment options suggested. If you are referred to an in-person physician visit, you will not be charged for the e-visit. Learn more.
     
  • Video Visits
    You can meet by video with SCL Health physicians currently available for video visit appointments.

    For existing appointments and when clinically appropriate, you can request to convert your in-person visit to a video visit. The video visit process is different by state:
    • In Colorado: Request a video visit with an SCL Health provider when you call to make an appointment. More than 200 providers in Colorado are able to host video visits.
    • In Montana: Schedule a video visit online through MyChart. Learn more.

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What's my risk?

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What older adults need to know

Helpful links